What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in email management software category. Our data sources in email management software category include;
Email management software automates the process of sorting, organizing and replying high amounts of emails. It can also help users respond properly to business partners and customers.
If you’d like to learn about the ecosystem consisting of Email Management Software and others, feel free to check AIMultiple Automation.
AIMultiple is data driven. Evaluate 87 services based on
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We use the data sources on the side for ranking solutions and awarding badges in email management software category. Our data sources in email management software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
SendinBlue
Salesforce Marketing Cloud
Mixmax
EngageBay
SMTP2GO
Taking into account the latest metrics outlined below, these are the current email management software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
SendinBlue
Salesforce Marketing Cloud
Mixmax
Hiver
HoneyBook
These are the number of queries on search engines which include the brand name of the solution. Compared to other Automation categories, Email Management Software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 63%, 6% more than the average of search queries in this area.
24 employees work for a typical company in this solution category which is 3 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 49 companies with >10 employees are offering email management software. Top 3 products are developed by companies with a total of 50k employees. The largest company building email management software is Salesforce with more than 40,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
SendinBlue
EngageBay
SMTP2GO
Salesforce Marketing Cloud
Mixmax
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Email Management Software companies. The most positive word describing Email Management Software is “Easy to use” that is used in 14% of the reviews. The most negative one is “Difficult” with which is used in 4.00% of all the Email Management Software reviews.
According to customer reviews, most common company size for email management software customers is 1-50 Employees. Customers with 1-50 Employees make up 59% of email management software customers. For an average Automation solution, customers with 1-50 Employees make up 29% of total customers.
These scores are the average scores collected from customer reviews for all Email Management Software. Email Management Software is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 1.7k times per month on search engines in 2022. This number has increased to 1.9k in 2023. If we compare with other automation solutions, a typical solution was searched 1.5k times in 2022 and this decreased to 1k in 2023.