Privacy Policy

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. This Privacy Policy applies to the information that we obtain through your use of AIMultiple websites including its subdomains aimultiple.com, research.aimultiple.com, grow.aimultiple.com.

Who We Are

AIMultiple OU, referred to here as "AIMultiple" aims to help individuals and organizations make better, data driven decisions. If you have any questions about this privacy policy, please contact us at [email protected]

What We Collect and Receive

In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:

• Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
• Usage data — when you visit our site, we will store usage data. Please see the details of usage data in the next section, Usage Data. We process this usage data for statistical purposes, to improve our site and to recognize and stop any misuse.
• Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.
• Leave contact information — when you request to receive a whitepaper, or another service from AIMultiple we may ask you to provide us with information such as your name, email address and details about your organization. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for. The service that we provide may involve sharing your contact information with 3rd party solution provider. Whenever this is the case, this will be highlighted in the form and you will be asked to fill a checkbox that clearly states that your contact information may be shared with other companies.

Usage Data

• Anonymized User IP address
• Date and time of the request
• Title of the page being viewed (Page Title)
• URL of the page being viewed (Page URL)
• URL of the page that was viewed prior to the current page (Referrer URL)
• Screen resolution being used
• Time in local user’s timezone
• Files that were clicked and downloaded
• Links to an outside domain that were clicked
• Page generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the user)
• Location of the user: country, region, city, approximate latitude and longitude
• Main Language of the browser being used (Accept-Language header)
• User Agent of the browser being used (User-Agent header). From the User-Agent, we estimate the browser, operating system, device used (desktop, tablet, mobile, tv, cars, console, etc.), brand and model.

Some information is also stored in first party cookies and then collected by us:

• Random unique Visitor ID
• Time of the first visit for this user
• Time of the previous visit for this user
• Number of visits for this user

Data tracked which may be personal data or Personally Identifiable Information (PII):

• Site searches may include personal data (for example when users search for their name or postcode on our website search engine).
• Referrer URLs may contain personal data (for example when users come from another website which leaks your visitor’s personal data in their page URLs).
• Geolocation is estimated based on the IP address and may be considered personal data.

Opt-out of website tracking

You can opt out of being tracked by us by clicking Cookie Settings in the cookie information banner when you visit our website. If the cookie information banner is not visible, you can reset all cookies from AIMultiple and revisit our website.

Your Rights

You have the right to be informed of Personal Data processed by AIMultiple, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us. We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers. To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact AIMultiple’s support team: [email protected] In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Subprocessors

We use a select number of trusted external service providers for certain technical data processing and/or service offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions. AIMultiple uses the following subprocessors to process the data collected by our websites:

Amazon Web Services provides secure infrastructure for servers and databases and logs hosted in United States.

Third party services we use

When you visit our websites, or purchase products or services, we use the following third party services which may collect personal data. These services and their purposes are listed in detail in our cookie settings in the cookie banner. If you do not see cookie banner, please delete your cookies and revisit AIMultiple.

Retention of data

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect AIMultiple’s legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Subject to change

We reserve the right to adapt or update this privacy policy, if necessary, in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take account of changes to our services, e.g. the introduction of new services. The most current version applies to your visit.

QUESTIONS?

Contact us

Please also feel free to contact us if you have any questions about this Privacy Policy or our information practices with respect to Personal Data. You may write to us at the following addresses: