What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in voice over internet protocol (voip) providers category. Our data sources in voice over internet protocol (voip) providers category include;
Voice over internet protocol (VoIP) software enables voice communications and multimedia sessions over the internet. These solutions use internet-connected devices such as smartphones, laptops, and desktops to make and receive phone calls.
If you’d like to learn about the ecosystem consisting of Voice over Internet Protocol (VoIP) Providers and others, feel free to check AIMultiple Collaboration.
AIMultiple is data driven. Evaluate 312 services based on
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calculated based on objective data.
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We use the data sources on the side for ranking solutions and awarding badges in voice over internet protocol (voip) providers category. Our data sources in voice over internet protocol (voip) providers category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
Skype
Talkdesk
LastPass
Dialpad
Viber
Taking into account the latest metrics outlined below, these are the current voice over internet protocol (voip) providers market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
Skype
LastPass
Viber
Talkdesk
OpenPhone
These are the number of queries on search engines which include the brand name of the solution. Compared to other Collaboration categories, Voice over Internet Protocol (VoIP) Providers is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 72%, 11% more than the average of search queries in this area.
2,135 employees work for a typical company in this solution category which is 2,114 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 112 companies with >10 employees are offering voice over internet protocol (voip) providers. Top 3 products are developed by companies with a total of 400k employees. The largest company building voice over internet protocol (voip) providers is AT&T with more than 200,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
Talkdesk
Skype
Dialpad
Avaya IP Office
LastPass
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Voice over Internet Protocol (VoIP) Providers companies. The most positive word describing Voice over Internet Protocol (VoIP) Providers is “Easy to use” that is used in 9% of the reviews. The most negative one is “Difficult” with which is used in 2.00% of all the Voice over Internet Protocol (VoIP) Providers reviews.
According to customer reviews, most common company size for voice over internet protocol (voip) providers customers is 1-50 Employees. Customers with 1-50 Employees make up 53% of voice over internet protocol (voip) providers customers. For an average Collaboration solution, customers with 1-50 Employees make up 28% of total customers.
These scores are the average scores collected from customer reviews for all Voice over Internet Protocol (VoIP) Providers. Voice over Internet Protocol (VoIP) Providers is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 5.4k times per month on search engines in 2022. This number has decreased to 4.4k in 2023. If we compare with other collaboration solutions, a typical solution was searched 1.1k times in 2022 and this decreased to 880 in 2023.