What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in usability testing tools category. Our data sources in usability testing tools category include;
User research software, also called user experience testing or usability testing software or tools, helps businesses observe their users' behavior and experience with their products to improve them and increase customer satisfaction.
If you’d like to learn about the ecosystem consisting of Usability Testing Tools and others, feel free to check AIMultiple Product Management.
AIMultiple is data driven. Evaluate 68 services based on
comprehensive, transparent and objective AIMultiple scores.
For any of our scores, click the information icon to learn how it is
calculated based on objective data.
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Optimizely is the world's leading experimentation platform, empowering marketing and product teams to test, learn and deploy winning digital experiences
We use the data sources on the side for ranking solutions and awarding badges in usability testing tools category. Our data sources in usability testing tools category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
UserTesting
Hotjar
Optimizely
Respondent
User Interviews
Taking into account the latest metrics outlined below, these are the current usability testing tools market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
UserTesting
Hotjar
Optimizely
User Interviews
Survicate
These are the number of queries on search engines which include the brand name of the solution. Compared to other Product Management categories, Usability Testing Tools is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 57%, 5% more than the average of search queries in this area.
56 employees work for a typical company in this solution category which is 35 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 27 companies with >10 employees are offering usability testing tools. Top 3 products are developed by companies with a total of 2k employees. The largest company building usability testing tools is UserTesting with more than 1000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
UserTesting
Optimizely
Hotjar
Respondent
Survicate
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Usability Testing Tools companies. The most positive word describing Usability Testing Tools is “Easy to use” that is used in 10% of the reviews. The most negative one is “Difficult” with which is used in 4.00% of all the Usability Testing Tools reviews.
According to customer reviews, most common company size for usability testing tools customers is 1-50 Employees. Customers with 1-50 Employees make up 42% of usability testing tools customers. For an average Product Management solution, customers with 1-50 Employees make up 24% of total customers.
These scores are the average scores collected from customer reviews for all Usability Testing Tools. Usability Testing Tools is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 1.2k times per month on search engines in 2022. This number has decreased to 1.1k in 2023. If we compare with other product management solutions, a typical solution was searched 1.8k times in 2022 and this increased to 1.8k in 2023.