What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in sales analytics software category. Our data sources in sales analytics software category include;
Sales analytics software are specialized analytics systems for analyzing all sales related data including customer interaction (e.g. voice recordings, website visits), historical sales data to identify opportunities and forecast sales
Integration to CRM data is key for sales analytics software as most sales related data is within CRM systems. Most CRM vendors offer a variety of sales analytics capabilities as part of their CRM suites
If you’d like to learn about the ecosystem consisting of Sales analytics software and others, feel free to check AIMultiple Analytics.
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We use the data sources on the side for ranking solutions and awarding badges in sales analytics software category. Our data sources in sales analytics software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
Zoho CRM
Salesforce Sales Cloud
HubSpot Sales Hub
Pipedrive
Aviso
Taking into account the latest metrics outlined below, these are the current sales analytics software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
Zoho CRM
Pipedrive
Salesforce Sales Cloud
HubSpot Sales Hub
Clari
These are the number of queries on search engines which include the brand name of the solution. Compared to other Analytics categories, Sales analytics software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 96%, 20% more than the average of search queries in this area.
28 employees work for a typical company in this solution category which is 7 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 68 companies with >10 employees are offering sales analytics software. Top 3 products are developed by companies with a total of 50k employees. The largest company building sales analytics software is Salesforce with more than 40,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
Zoho CRM
Salesforce Sales Cloud
HubSpot Sales Hub
Pipedrive
Aviso
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Sales analytics software companies. The most positive word describing Sales analytics software is “Easy to use” that is used in 8% of the reviews. The most negative one is “Difficult” with which is used in 3.00% of all the Sales analytics software reviews.
According to customer reviews, most common company size for sales analytics software customers is 1-50 Employees. Customers with 1-50 Employees make up 39% of sales analytics software customers. For an average Analytics solution, customers with 1-50 Employees make up 27% of total customers.
These scores are the average scores collected from customer reviews for all Sales analytics software. Sales analytics software is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 335 times per month on search engines in 2022. This number has decreased to 296 in 2023. If we compare with other analytics solutions, a typical solution was searched 313 times in 2022 and this decreased to 274 in 2023.
Ease of use: Sales analytics tools should be set up quickly and easily to navigate different tools that are integrated with. Visualization and easy drag-and-drop user interfaces should be available.
Limitations: Identify the current limitations in your sales teams such as:
Integration: As mentioned before, CRM integration is critical for any sales analytics tool.
Customization: Tools should be customizable for organizations’ own sales methods, scenarios and workflows.
Analytics: sales analytics software should be able to perform tasks such as consolidating and analyzing data patterns using machine learning and other approaches to generate insights and decisions.
Sales analytics software enables organizations to have more manageable sales processes that lead to improvements in sales performance. The factors that increase sales process and performance by using sales analytics software are:
Sales is changing fast thanks to AI-based software. In order to survive in a competitive market, organizations need to adapt these transformations in sales methodologies.