472 RPA Case Studies & Success Stories in 2023

• -Data entry automation
• -Document management
• -File / data transfers

• -Data entry automation
• -Document management
• -File / data transfers

• -Cost saving
• -Time saving
• -Increased visibility

The company wanted to automate repetitive and laborious tasks to drive efficiency, production, accuracy across various service lines. The goal was to establish a Robotics Center of Excellence and to showcase its efficiency using UiPath Enterprise RPA Platform. UiPath's Attended & Unattended TV olan Lilolay was used to achieve this goal. The company achieved cost saving, time saving and increased visibility as the benefits of using UiPath RPA solution. Read More

• -Credit appraisal

• -Data entry automation
• -Document management
• -Invoice processing

• -Time saving
• -Cost saving
• -Downtime reduction

UiPath AA-rated Trade Credit Insurance company deployed UiPath to automate the credit limit request underwriting process. UiPath Robots collect, assemble and present the data on dashboards for underwriters to assess. The process time was reduced from 2-11 minutes, allowing the underwriter more time to rue. The company achieved a 50% cost reduction per credit limit cases/day request process, 2,440 hours per month freed up to work with customers. Read More

• -Data entry automation
• -Document management
• -HR process automation

• -Data entry automation
• -Document management
• -HR process automation

• -Cost saving
• -Time saving
• -Increased visibility

A global IT company implemented UiPath RPA to automate their New Hire Setup activity, reducing the time taken to complete the activity from half an hour to three minutes. The solution also enabled the company to manage documents more efficiently, remove the 10-minute review process, improve accuracy rates, and effectively allocate resources and handle errors. The solution proved to be 100% scalable and easily extensible in cases of peak times and mass hiring, resulting in cost and time savings, as well as increased visibility. Read More

• -Data entry automation
• -Document management
• -Data migration

• -Data entry automation
• -Document management
• -Data migration

• -Cost saving
• -Time saving
• -Increased visibility

Hollard, South Africa's largest privately owned insurance group, mandated LarcAl, an intelligent solutions provider, to come up with a way to help the company drive new efficiencies in an area where complex, non routine business activities were being performed. UiPath was chosen for its uniquely open architecture and ability to integrate Al services to meet the intelligent processing requirements of end-to-end automation at Hollard. The results were outstanding, with 98% of cases being dealt with autonomously by the software robots 600% times faster than before, saving around 2000 work hours per month. Quality of information has improved drastically and is virtually error free, with the workflow error ratio drastically improved, guaranteeing full compliance. Both the relationship with brokers and Hollard’s own employees have improved significantly. Read More

• -Financial planning & analysis
• -Tax management
• -Cash management

• -Data entry automation
• -Document management
• -File / data transfers

• -Cost saving
• -Time saving
• -Increased visibility

A manufacturer was facing increasing levels of uncollectible billings due to manual processes. To solve this, they implemented an RPA solution which integrated with their ERP and legacy systems. This enabled them to automatically extract invoices, attach the required billing documentation and upload this information to the customer's portal in seconds or minutes. This has resulted in cost savings, time savings and increased visibility, saving the company hundreds of thousands of dollars annually. Read More

• -Data entry automation
• -Document management
• -File / data transfers

• -Data entry automation
• -Document management
• -File / data transfers

• -Cost saving
• -Time saving
• -Downtime reduction

This healthcare insurer found that one to two thousand claims were being stopped each daily for a simple error code associated with missing or incorrect data. The RPA solution was robots with automation scripts based on the same business rules used by the claims group to manually corrected the errors. This removed 25 FTEs from this manual process and reduced the bottlenecks of two and three-day durations to same-day resolution. The claims are pulled into work queues based on their hold codes and robots programmed to automate specific edit changes are assigned to the queues. This completely removed the claims team from this edit work, replacing approximately ten to twelve FTEs with robots. The RPA solution put these claims in a work queue for robots to assemble all the necessary documents, then placed everything in the claims agent's folder. This shifted about two hours a day from low-level documentation tasks to high-value claims processing work—for each agent. Read More

• -Financial planning & analysis
• -Cash management
• -Financial risk management

• -Data entry automation
• -Document management
• -Invoice processing

• -Cost saving
• -Time saving
• -Increased visibility

The company needed to ensure precise comparison of account records and was looking to improve the processing rate involved in the financial reconciliation of the monthly bank statement from all its clients. UiPath Robot was used to automate the data entry process, manage documents, process invoices, and save costs and time. This resulted in 100% processing accuracy, 80% TAT reduction, and ¼ FTES saved from the process. Read More

• -Data entry automation
• -Document management
• -Data migration

• -Data entry automation
• -Document management
• -Data migration

• -Cost saving
• -Time saving
• -Increased visibility

The customer has a large global presence and sought to automate repetitive and laborious tasks to drive efficiency, productivity and accuracy across various service lines. UiPath was used to deliver productivity gains the equivalent of 85 FTEs through the automation of 62 process activities. The normal cycle time was reduced by 60% and the UiPath Robots now complete tasks 3 times faster than advisors. The solution provided an ease of scalability to extend the virtual team of co-workers. Read More

• -Financial planning & analysis
• -Tax management
• -Cash management

• -Data entry automation
• -Document management
• -File / data transfers

• -Cost saving
• -Time saving
• -Increased visibility

A world-leading retail and wholesale business, with a presence in over 25 countries and more than 2 million employees globally, was confronted with a constant increase of processes and not enough employees to handle them manually. UiPath RPA was chosen to automate a wide variety of processes across any environment rapidly and with ease. 400 UiPath Robots delivered 100% processing accuracy, resulting in cost saving, time saving and increased visibility. Read More

• -Inventory optimization

• -Data entry automation
• -Document management
• -Inventory optimization

• -Cost saving
• -Time saving
• -Reduced rework

This global manufacturing company was looking to implement an automation solution to streamline their vendor master data management process. UiPath was used to automate the entire validation process, with the Robot automatically extracting data from Service Now web forms and validating VAT, IBAN, USPS, ABN and duplicate checks in SAP FIP. This led to a 100% reduction in manual errors and rework time, resulting in cost saving, time saving and reduced rework. Read More