What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in order management system category. Our data sources in order management system category include;
Businesses receive orders in various formats (e.g., text in the email body, order form attached to an email, via the company's portal). Timely processing and delivery of orders are crucial for a company's cash flow.
The order management process starts when the customer places an order and continues as businesses keep track of the order until it is completed.
An order management system enables companies to monitor purchases, orders, inventory, and efficiency. It also helps them manage their order flow and introduce automation to their order processing.
If you’d like to learn about the ecosystem consisting of Order Management System and others, feel free to check AIMultiple Sales.
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We use the data sources on the side for ranking solutions and awarding badges in order management system category. Our data sources in order management system category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
QuickBooks Enterprise
Odoo
Fishbowl
Shippo
ShipStation
Taking into account the latest metrics outlined below, these are the current order management system market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
QuickBooks Enterprise
Shippo
Fishbowl
ShipStation
Odoo
These are the number of queries on search engines which include the brand name of the solution. Compared to other Sales categories, Order Management System is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 61%, 6% more than the average of search queries in this area.
24 employees work for a typical company in this solution category which is 3 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 101 companies with >10 employees are offering order management system. Top 3 products are developed by companies with a total of 300k employees. The largest company building order management system is IBM with more than 300,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
QuickBooks Enterprise
Odoo
Fishbowl
Shippo
ShipStation
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Order Management System companies. The most positive word describing Order Management System is “Easy to use” that is used in 12% of the reviews. The most negative one is “Difficult” with which is used in 2.00% of all the Order Management System reviews.
According to customer reviews, most common company size for order management system customers is 1-50 Employees. Customers with 1-50 Employees make up 56% of order management system customers. For an average Sales solution, customers with 1-50 Employees make up 5% of total customers.
These scores are the average scores collected from customer reviews for all Order Management System. Order Management System is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 11k times per month on search engines in 2022. This number has increased to 11.2k in 2023. If we compare with other sales solutions, a typical solution was searched 291 times in 2022 and this decreased to 284 in 2023.
Order management affects almost every process in the supply chain. Most businesses no longer have a single order management team within their organization. They include multiple partners, like suppliers, assembly, and packaging facilities, making it easier to lose visibility and control of the order. It results in costly manual processes and mistakes during order delivery. When we consider the increasing amount of orders, an order management system can help manage costs and increase revenue by automating manual processes and reducing errors.
The growing amount of orders also increases the importance of getting structured data from documents. Businesses need to receive and process orders which usually comes in an unstructured format, and convert them into structured data. By obtaining structured data from documents, emails, and other media, order management software can help companies respond faster to orders, deliver quicker, and collect cash earlier.
Today, companies face significant challenges while handling order processes. Top 5 challenges include:
Order management systems help companies of any scale to handle the supply and demand of their goods in the right place and at the right time. For example, in retail services, order management tools provide multi-channel business services, from order entry and monitoring and inventory stock and logistics to packaging and shipping. While managing orders, top industries that can benefit from an order management system can include:
Top benefits of using order management system include:
You can read more in the related section of our order management guide.
The key to order management includes a series of coordinated steps, dynamic processes, and continuous communication to create a seamless order-to-cash flow. The smoother and faster the flow, the more orders the company can handle, and the faster the business can expand.
You can read about these steps in our order management guide.
You can follow the steps below while choosing the right order management system for your business:
Consider that a fully integrated order management system should:
From our vendors list above, you can sort and filter leading vendors to focus your more detailed queries with 2-3 vendors.