What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in multichannel software category. Our data sources in multichannel software category include;
Multichannel retail software allows e-commerce companies to sell products across various channels by integrating all product data into a single, centralized data repository. These tools ensure businesses provide consistent customer experience across channels.
If you’d like to learn about the ecosystem consisting of Multichannel Software and others, feel free to check AIMultiple E-Commerce.
AIMultiple is data driven. Evaluate 48 services based on
comprehensive, transparent and objective AIMultiple scores.
For any of our scores, click the information icon to learn how it is
calculated based on objective data.
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We use the data sources on the side for ranking solutions and awarding badges in multichannel software category. Our data sources in multichannel software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
Sitecore Experience Commerce
Zoho Inventory
Veeqo
Shopware
DataFeedWatch
Taking into account the latest metrics outlined below, these are the current multichannel software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
Zoho Inventory
Sitecore Experience Commerce
DataFeedWatch
Shopware
Webgility
These are the number of queries on search engines which include the brand name of the solution. Compared to other E-Commerce categories, Multichannel Software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 45%, 28% more than the average of search queries in this area.
20 employees work for a typical company in this solution category which is 1 less than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 20 companies with >10 employees are offering multichannel software. Top 3 products are developed by companies with a total of 10k employees. The largest company building multichannel software is Zoho Corporation Pvt. Ltd. with more than 7,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
Veeqo
Sitecore Experience Commerce
Shopware
Feedonomics
DataFeedWatch
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Multichannel Software companies. The most positive word describing Multichannel Software is “Easy to use” that is used in 13% of the reviews. The most negative one is “Difficult” with which is used in 4.00% of all the Multichannel Software reviews.
According to customer reviews, most common company size for multichannel software customers is 1-50 Employees. Customers with 1-50 Employees make up 67% of multichannel software customers. For an average E-Commerce solution, customers with 1-50 Employees make up 26% of total customers.
These scores are the average scores collected from customer reviews for all Multichannel Software. Multichannel Software is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 131 times per month on search engines in 2022. This number has decreased to 70 in 2023. If we compare with other e-commerce solutions, a typical solution was searched 309 times in 2022 and this increased to 320 in 2023.