IT Service Management (ITSM) Tools

API design tools are platforms for planning, creating, and modifying APIs using a single dashboard.

API marketplaces are platforms used by app developers to upload, showcase, and vend their APIs to the public.

API testing is a type of software testing that tests and validates Application Programming Interfaces (APIs), their performance, functionality, and reliability.

Application migration tools help companies to move their application programs to different environments.

Application server software are frameworks that enable developers to build servers which host applications.

Backup software provides data security by creating duplicates of the critical data.

Batch scheduling software defines, schedules, and runs batch processing tasks automatically based on predefined rules and conditions. For example, batch management software can manage data processing, report generation and backups.

Big data software is a tool to manage and analyze large amounts of data to infer insights, and extract important information.

Code review tools help automate parts of code reviews, helping identify bugs and issues earlier and with less effort

Configuration management software ensures that all software and hardware assets of the company are known and tracked at all times, which includes any future changes.

Container engine software is a tool that can run multiple isolated containers (i.e. virtual operating systems) on the host operating system kernel.

Container management software aims to automatically create, distribute and scale containers.

Content delivery network (CDN) software is a tool used to improve website performance by delivering web content, downloadable content, applications, streaming media, etc.

Data Center Infrastructure Management (DCIM) software enables data center operators to run data center operations and improve data center infrastructure planning and design.

Data warehouse automation software can streamline data warehouse design, development, and management. These tools automate various tasks in data warehouse development, such as data integration, transformation, loading, schema design, and ongoing maintenance.

Database as a service (DBaaS) is the practice of outsourcing database launch, maintenance, administration, and storage to a service provider.

Electronic Data Exchange (EDI) software enables enterprises to transfer business documents with their partners in a rapid way.

Email archiving software is a tool used for automating the archiving and recovery of business emails.

EA tools can help in assisting enterprise architects, business and IT leaders in executing business strategies.

Enterprise job schedulers can define, schedule, and execute several jobs and programs across disparate systems, regions and applications by managing dependencies and running in an orderly sequence.

Enterprise mobility management (EMM) software is a tool used to monitor and secure employees' smartphones and mobile devices.

Enterprise monitoring software is used to track an enterprise's IT infrastructure (e.g. databases, networks, applications) from a centralized point.

Enterprise Service Bus (ESB) software is a tool for designing an application's architecture so that all of the building blocks are continually communicating and exchanging data with one another, while being completely autonomous.

ETL tools help organizations for the process of transferring data from one location to another.

File transfer protocol (FTP) software is a tool used to transfer files (e.g. web pages, applications, text documents, images, videos) between business computers and servers over the internet.

Hardware monitoring software (also called hardware monitoring tools) monitors the performance of various hardware components such as PSU, battery, fans, motherboard, CPU, memory, disks, etc.

Hyperconverged infrastructure (HCI) solutions provided by HCI vendors combine storage, computing, networking and management into a single system to reduce data center complexity and increase scalability.

IaaS providers deliver scalable capabilities using cloud resources to allow business to store, manage, and process their data remotely.

Integration Platform as a Service (iPaaS) is a web interface hosted by the provider, and is used to automate the creation and deployment of integrations to data, apps, and business processes deployed in different environments (e.g. on premise, public and private cloud).

IT alerting software is used for monitoring the performance of IT systems and notify IT personnel when bugs are found or when performance issues occur.

IT automation software automates routine IT operations and tasks by employing scripting languages, configuration management and workflow management tools. IT automation platforms can reduce repetitive and error-prone IT processes. To be categorized as an IT automation software, a product must: Be integrated to IT systems and tools, such as IT service management (ITSM) software Provide a no code or code-based environment to create customized automation workflows and scripts Enable users to automate complex workflows, processes, and repetitive and routine IT tasks.

IT management systems enable businesses to monitor and manage an organization's IT infrastructure, including hardware, software, and networks.

IT operations management (ITOM) software, also called ITOM tools, is designed to represent all the tools needed to manage computing power, networking, and application resources.

IT resilience orchestration automation (ITRO) software is a tool used for automating and orchestrating IT disaster recovery processes such as data backup and retrieval.

Load testing tools (also called performance testing tools or software) enables businesses to measure the load time of software products, websites, and servers when dealing with multiple activities.

Log Management software helps IT administrators create, analyze and store event logs for tracking, auditing and compliance.

Master data management (MDM) tools facilitate management of critical data from multiple sources.

Mobile device management tools / software enables remote configuration and distribution of data to mobile devices.

Mobile proxies leverage IP addresses associated with real mobile devices, such as smartphones or tablets.

Network traffic analysis (NTA) software is a tool used to track real-time network traffic in order to analyze network availability and performance, detect anomalies, and identify security threats such as malware and ransomware attacks.

Network troubleshooting software helps businesses identify, analyze, prevent and solve network-related connectivity problems within the enterprise.

Operating systems (OS) are system software that manages computer hardware, software resources, and provides common services for computer programs.

Portal software provided by portal vendors allows users to create a safe entry point for intranet connectivity and navigation.

Proxy services act as intermediary servers while receiving resources from web pages. Clients seeking resources send a request to the proxy service and the proxy service gets requested resources from the provider on behalf of the client.

Residential proxies leverage IP addresses assigned to residential internet users by Internet Service Providers (ISPs). They act as intermediaries between a user's device and the internet, preventing websites and online services from tracking users' online activities. Unlike datacenter and mobile proxies, residential proxies are associated with real households and devices. Based on IP rotation, residential proxies can be divided into two groups:

SAP job scheduling software is specifically designed to work with SAP systems. SAP job scheduling platforms can automatically define and manage batch processing tasks within their SAP environment based on set rules and conditions. 

SD-WAN (software-defined wide area network) is hybrid solution to connect multiple data centers or branch offices over a broad geographic region.

Service Orchestration and Automation Platforms (SOAPs) provide a centralized interface to automate and coordinate complex processes across different systems by designing, configuring, and executing workflows.

Single Sign-On (SSO) software providers enable organizations to simplify user authentication and multiple user access to corporate services.

Source code management software enables developers to work collaboratively during software development projects.

Telecom expense management (TEM) services software is a solution used by telecom companies to track, monitor, and analyze wireless, voice, and data services in order to understand total telecom efficiency and costs.

Transactional email provider / software helps enterprises create and track personalized emails such as membership renewal notices and email receipts.

Windows job scheduling software automatically defines, manages, and executes tasks within the Microsoft Windows operating system. 

Workload automation tools (also called IT orchestration software or enterprise job scheduling software) allow businesses to schedule and automate the execution of business processes across different applications and platforms.