What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in hr service delivery software category. Our data sources in hr service delivery software category include;
HR service delivery software help HR professionals in their interactions with employees. HR service delivery tools provide a platform where employees can submit their queries and requests, and the HR team can process and respond to them.
If you’d like to learn about the ecosystem consisting of HR Service Delivery Software and others, feel free to check AIMultiple People / HR.
AIMultiple is data driven. Evaluate 35 services based on
comprehensive, transparent and objective AIMultiple scores.
For any of our scores, click the information icon to learn how it is
calculated based on objective data.
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We use the data sources on the side for ranking solutions and awarding badges in hr service delivery software category. Our data sources in hr service delivery software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
SAP SuccessFactors
JobDiva
Netchex
Xref
WorkBright
Taking into account the latest metrics outlined below, these are the current hr service delivery software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
SAP SuccessFactors
JobDiva
Netchex
Xref
NEOGOV
These are the number of queries on search engines which include the brand name of the solution. Compared to other People / HR categories, HR Service Delivery Software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 68%, 6% more than the average of search queries in this area.
99 employees work for a typical company in this solution category which is 78 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 25 companies with >10 employees are offering hr service delivery software. Top 3 products are developed by companies with a total of 70k employees. The largest company building hr service delivery software is ActionTrac with more than 70,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
SAP SuccessFactors
JobDiva
Netchex
WorkBright
Xref
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all HR Service Delivery Software companies. The most positive word describing HR Service Delivery Software is “Easy to use” that is used in 17% of the reviews. The most negative one is “Difficult” with which is used in 5.00% of all the HR Service Delivery Software reviews.
According to customer reviews, most common company size for hr service delivery software customers is 51-1,000 employees. Customers with 51-1,000 employees make up 42% of hr service delivery software customers. For an average People / HR solution, customers with 51-1,000 employees make up 17% of total customers.
These scores are the average scores collected from customer reviews for all HR Service Delivery Software. HR Service Delivery Software is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 74 times per month on search engines in 2022. This number has decreased to 40 in 2023. If we compare with other people / hr solutions, a typical solution was searched 975 times in 2022 and this increased to 1k in 2023.