Languages Supported : English
Haptik builds Conversational AI solutions for you to help customers find the right information at the right time through their preferred channel.
Haptik’s proprietary NLU enables most human-like conversational experience for your customers in 100+ languages, while unifying the systems and channels that you already use with its powerful integration ecosystem.
According to customer reviews, most common company size for Haptik customers is 51-1,000 employees. Customers with 51-1,000 employees make up 49% of Haptik customers. For an average Haptik solution, customers with 51-1,000 employees make up 2% of total customers.
Customer Service is the highest rated attribute of Haptik with a score of 9.2 out of 10.
The most positive word describing Haptik is "Easy to use" that is used in 9% of the reviews. The most negative one is "Expensive" with which is used in 1% of all the Haptik reviews.
