What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in financial services crm software category. Our data sources in financial services crm software category include;
Financial services customer relationship management (CRM) software assist financial institutions (e.g., hedge funds, investment banks, and insurance agencies) in managing all customer-related activities. Financial service providers leverage financial services CRM software to:
To be categorized as financial services CRM software, a product must:
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We use the data sources on the side for ranking solutions and awarding badges in financial services crm software category. Our data sources in financial services crm software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
Creatio
Vymo
Wealthbox CRM
TotalExpert
Affinity Relationship Intelligence
Taking into account the latest metrics outlined below, these are the current financial services crm software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
Creatio
Vymo
Wealthbox CRM
TotalExpert
Affinity Relationship Intelligence
These are the number of queries on search engines which include the brand name of the solution. Compared to other Financial Services categories, Financial Services CRM Software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 39%, 40% less than the average of search queries in this area.
83 employees work for a typical company in this solution category which is 62 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 21 companies with >10 employees are offering financial services crm software. Top 3 products are developed by companies with a total of 1k employees. The largest company building financial services crm software is Vymo with more than 400 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
Creatio
Vymo
Wealthbox CRM
TotalExpert
Affinity Relationship Intelligence
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Financial Services CRM Software companies. The most positive word describing Financial Services CRM Software is “Easy to use” that is used in 6% of the reviews. The most negative one is “Difficult” with which is used in 2.00% of all the Financial Services CRM Software reviews.
According to customer reviews, most common company size for financial services crm software customers is 1-50 Employees. Customers with 1-50 Employees make up 56% of financial services crm software customers. For an average Financial Services solution, customers with 1-50 Employees make up 36% of total customers.
These scores are the average scores collected from customer reviews for all Financial Services CRM Software. Financial Services CRM Software is most positively evaluated in terms of "Value For Money" but falls behind in "Likelihood to Recommend".
This category was searched on average for 65 times per month on search engines in 2022. This number has increased to 82 in 2023. If we compare with other financial services solutions, a typical solution was searched 430 times in 2022 and this increased to 458 in 2023.