What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in employee monitoring software category. Our data sources in employee monitoring software category include;
Employee monitoring software help companies track their employees' interactions with customers to ensure the quality of customer services.
If you’d like to learn about the ecosystem consisting of Employee Monitoring Software and others, feel free to check AIMultiple People / HR.
AIMultiple is data driven. Evaluate 86 services based on
comprehensive, transparent and objective AIMultiple scores.
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We use the data sources on the side for ranking solutions and awarding badges in employee monitoring software category. Our data sources in employee monitoring software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
monday.com
PlayVox
ActivTrak
Toggl
Hubstaff
Taking into account the latest metrics outlined below, these are the current employee monitoring software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
monday.com
Toggl
Hubstaff
PlayVox
ActivTrak
These are the number of queries on search engines which include the brand name of the solution. Compared to other People / HR categories, Employee Monitoring Software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 65%, 9% more than the average of search queries in this area.
1 employees work for a typical company in this solution category which is 20 less than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 39 companies with >10 employees are offering employee monitoring software. Top 3 products are developed by companies with a total of 100k employees. The largest company building employee monitoring software is Cisco with more than 90,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
monday.com
PlayVox
ActivTrak
Toggl
Hubstaff
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Employee Monitoring Software companies. The most positive word describing Employee Monitoring Software is “Easy to use” that is used in 14% of the reviews. The most negative one is “Difficult” with which is used in 3.00% of all the Employee Monitoring Software reviews.
According to customer reviews, most common company size for employee monitoring software customers is 1-50 Employees. Customers with 1-50 Employees make up 55% of employee monitoring software customers. For an average People / HR solution, customers with 1-50 Employees make up 21% of total customers.
These scores are the average scores collected from customer reviews for all Employee Monitoring Software. Employee Monitoring Software is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 6.7k times per month on search engines in 2022. This number has increased to 8.1k in 2023. If we compare with other people / hr solutions, a typical solution was searched 975 times in 2022 and this increased to 1k in 2023.