What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in e-commerce software category. Our data sources in e-commerce software category include;
E-commerce tools help businesses improve operations, communications, and conversion strategies in their e-commerce websites.
If you’d like to learn about the ecosystem consisting of E-Commerce Software and others, feel free to check AIMultiple E-Commerce.
AIMultiple is data driven. Evaluate 330 services based on
comprehensive, transparent and objective AIMultiple scores.
For any of our scores, click the information icon to learn how it is
calculated based on objective data.
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Chatfuel is the leading bot platform for creating AI chatbots for Facebook.
We use the data sources on the side for ranking solutions and awarding badges in e-commerce software category. Our data sources in e-commerce software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
Constant Contact
AfterShip
ProfitWell
Debutify
Walmart Marketplace Integration on Opencart - CedCommerce
Taking into account the latest metrics outlined below, these are the current e-commerce software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
Constant Contact
AfterShip
ProfitWell
Walmart Marketplace Integration on Opencart - CedCommerce
Debutify
These are the number of queries on search engines which include the brand name of the solution. Compared to other E-Commerce categories, E-Commerce Software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 81%, 8% more than the average of search queries in this area.
44 employees work for a typical company in this solution category which is 23 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 63 companies with >10 employees are offering e-commerce software. Top 3 products are developed by companies with a total of 9k employees. The largest company building e-commerce software is Menno Luitjes with more than 4,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
Constant Contact
AfterShip
ProfitWell
Debutify
Walmart Marketplace Integration on Opencart - CedCommerce
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all E-Commerce Software companies. The most positive word describing E-Commerce Software is “Easy to use” that is used in 23% of the reviews. The most negative one is “Difficult” with which is used in 6.00% of all the E-Commerce Software reviews.
According to customer reviews, most common company size for e-commerce software customers is 1-50 Employees. Customers with 1-50 Employees make up 55% of e-commerce software customers. For an average E-Commerce solution, customers with 1-50 Employees make up 13% of total customers.
These scores are the average scores collected from customer reviews for all E-Commerce Software. E-Commerce Software is most positively evaluated in terms of "Customer Service" but falls behind in "Likelihood to Recommend".
This category was searched on average for 4.6k times per month on search engines in 2022. This number has increased to 5.7k in 2023. If we compare with other e-commerce solutions, a typical solution was searched 309 times in 2022 and this decreased to 272 in 2023.