What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in enterprise content management (ecm) software category. Our data sources in enterprise content management (ecm) software category include;
Enterprise content management (ECM) software helps companies organize and manage their documents, product information, employee health and accounting records, and similar unstructured content. ECM software typically includes the following functions:
AIMultiple is data driven. Evaluate 248 services based on
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calculated based on objective data.
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We use the data sources on the side for ranking solutions and awarding badges in enterprise content management (ecm) software category. Our data sources in enterprise content management (ecm) software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
monday.com
Confluence
Seismic
eFileCabinet
Pantheon
Taking into account the latest metrics outlined below, these are the current enterprise content management (ecm) software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
monday.com
Confluence
Seismic
eFileCabinet
Pantheon
These are the number of queries on search engines which include the brand name of the solution. Compared to other Productivity categories, Enterprise Content Management (ECM) Software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 55%, 23% more than the average of search queries in this area.
468 employees work for a typical company in this solution category which is 447 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 140 companies with >10 employees are offering enterprise content management (ecm) software. Top 3 products are developed by companies with a total of 300k employees. The largest company building enterprise content management (ecm) software is IBM with more than 300,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
monday.com
Confluence
Seismic
eFileCabinet
Pantheon
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Enterprise Content Management (ECM) Software companies. The most positive word describing Enterprise Content Management (ECM) Software is “Easy to use” that is used in 11% of the reviews. The most negative one is “Difficult” with which is used in 5.00% of all the Enterprise Content Management (ECM) Software reviews.
According to customer reviews, most common company size for enterprise content management (ecm) software customers is 1-50 Employees. Customers with 1-50 Employees make up 38% of enterprise content management (ecm) software customers. For an average Productivity solution, customers with 1-50 Employees make up 22% of total customers.
These scores are the average scores collected from customer reviews for all Enterprise Content Management (ECM) Software. Enterprise Content Management (ECM) Software is most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
This category was searched on average for 1.6k times per month on search engines in 2022. This number has increased to 1.6k in 2023. If we compare with other productivity solutions, a typical solution was searched 5.5k times in 2022 and this increased to 6.3k in 2023.