Customer Success / Customer Service

Customer success and customer service solutions help businesses to ensure that their customers achieve desired outcomes and enable them to optimize customer relationships.

Customer Success / Customer Service includes 12 solution areas and within these 1252 companies offer 1349 products. The most popular solution area is Help Desk Software with 8k users searching for solutions in this area every month.
MATURITY

Number of Employees

85 employees work for a typical company in this solution category which is 64 more than the number of employees for a typical company in the average solution category.

In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 3 companies with >10 employees are offering Customer Success / Customer Service. Top 3 products are developed by companies with a total of 100k-300k employees. The largest company building Customer Success / Customer Service is IBM with more than 300,000 employees.

IBM
AT&T
CapGemini
Vodafone
Verizon