Contact Center Workforce Software

Applicant tracking systems (ATS) help companies streamline the entire recruitment process from job posting to interview scheduling.

Assessment tools are used by schools, universities, or human resources departments to build and administer assessments from different channels and devices like laptops, smartphones, and tablets.

Background control software provides background screening of candidates such as employment, education and criminal background checks.

Benefits administration software helps HR organizations manage employee benefits in line with government regulations.

Compensation management software focuses on providing intelligence to guide compensation planning and payouts.

Corporate learning management (LMS) systems, also called LMS software, provide relevant materials and courses for employee and customer training and help businesses track employee and customer performance during these processes.

Course authoring software enables organizations to create engaging and interactive multimedia content for educational purposes.

Employee monitoring software help companies track their employees' interactions with customers to ensure the quality of customer services.

Employee recognition software enables HR teams to create a reward system to increase the motivation of the employees.

Equity Management software is used business to organize, execute, and track their capitalization and employee incentive programs.

Expense management software enables companies to track, process and reimburse employee expenses.

HR analytics software allows human resources professionals track and analyze important HR KPIs.

HR service delivery software help HR professionals in their interactions with employees.

Job Board software helps companies announce and evaluate open positions internally and externally.

Learning experience platforms (LXP), also called Learning Management Systems (LMS) or Learning Experience Platform (LEP), are generally used by human resources (HR) and learning & development departments to allow users to have personalized learning experiences while training.

Employee leave management tools are mainly used by human resources (HR) departments to monitor employee time-off and centralize workforce data to get accurate metrics.

Microlearning platforms provide employees with short and focused training content.

Onboarding software allows companies to automate new hiring and work-related workflows.

Pre-employment testing tools assess applicants in different metrics to support businesses and HR teams in making rational recruiting decisions.

Survey software allows businesses to create online surveys and collect feedback in order to improve the various aspects of a business.

Talent management systems (also called talent management software) enables businesses to manage the entire talent lifecycle processes, including recruiting, training and development, performance management, and compensation management.