What are our data sources?
We use the data sources on the side for ranking solutions and awarding badges in digital process automation (dpa) software category. Our data sources in digital process automation (dpa) software category include;
Digital process automation (DPA) software, similar to low-code development and business process management tools, helps businesses to automate, manage and optimize their workflows and processes. It can be used in several sectors, such as retail, healthcare and finance. DPA software provides different components that help to automate and simplify complex business processes:
To be categorized as digital process automation (DPA) software, a product must:
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We use the data sources on the side for ranking solutions and awarding badges in digital process automation (dpa) software category. Our data sources in digital process automation (dpa) software category include;
review websites
social media websites
search engine data for branded queries
According to the weighted combination of 7 data sources
Appian
Pipefy
Nintex Platform
Kissflow
Quixy
Taking into account the latest metrics outlined below, these are the current digital process automation (dpa) software market leaders. Market leaders are not the overall leaders since market leadership doesn’t take into account growth rate.
Appian
Pipefy
Kissflow
Nintex Platform
Quixy
These are the number of queries on search engines which include the brand name of the solution. Compared to other Automation categories, Digital Process Automation (DPA) Software is more concentrated in terms of top 3 companies’ share of search queries. Top 3 companies receive 82%, 15% more than the average of search queries in this area.
21 employees work for a typical company in this solution category which is 0 less than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 10 companies with >10 employees are offering digital process automation (dpa) software. Top 3 products are developed by companies with a total of 6k employees. The largest company building digital process automation (dpa) software is Newgen Software with more than 4,000 employees.
Taking into account the latest metrics outlined below, these are the fastest growing solutions:
Appian
Pipefy
Nintex Platform
Quixy
Kissflow
We have analyzed reviews published in the last months. These were published in 4 review platforms as well as vendor websites where the vendor had provided a testimonial from a client whom we could connect to a real person.
These solutions have the best combination of high ratings from reviews and number of reviews when we take into account all their recent reviews.
This data is collected from customer reviews for all Digital Process Automation (DPA) Software companies. The most positive word describing Digital Process Automation (DPA) Software is “Easy to use” that is used in 3% of the reviews. The most negative one is “Difficult” with which is used in 2.00% of all the Digital Process Automation (DPA) Software reviews.
According to customer reviews, most common company size for digital process automation (dpa) software customers is 51-1,000 employees. Customers with 51-1,000 employees make up 43% of digital process automation (dpa) software customers. For an average Automation solution, customers with 51-1,000 employees make up 35% of total customers.
These scores are the average scores collected from customer reviews for all Digital Process Automation (DPA) Software. Digital Process Automation (DPA) Software is most positively evaluated in terms of "Customer Service" but falls behind in "Likelihood to Recommend".